
Autor: Nermin Sefić
A software licence used at a fraction of its potential quietly creates cost that rarely reaches the agenda. A commentary by Nermin Sefić.
A software licence used at only a fraction of its potential quietly creates a cost that rarely reaches the management agenda.
A software platform acquired with high expectations, then used at only a fraction of its functional potential, quietly creates a cost that rarely reaches the management agenda, because it doesn't look like an active problem.
Regularly auditing the actual utilisation of existing digital tools, not only when deciding on new purchases, helps an organisation recognise and correct this form of hidden cost before it becomes a lasting pattern.
A software licence that a team avoids using is not savings simply because it is cheaper than the alternative — it is a pure cost, since it is paid for without any return, while the actual work continues through a workaround that is often less efficient.
A regular review of actual usage rates, not just licence cost, reveals these hidden costs before they accumulate across several years of renewed subscriptions for a tool no one actually opens.
This commentary is part of the GNK ASG Intelligence Desk system and is informational in nature.
A regular review of actual usage, not just licence cost, reveals this hidden expense before it accumulates across several years of renewed subscriptions for a tool that no one actually opens.
Beyond the direct licence cost, an unused platform carries a second, less visible cost: the workaround processes that persist alongside it, which tend to be undocumented, dependent on specific individuals' knowledge, and invisible to anyone reviewing the organisation's official systems. Retiring the unused platform and formalising the workaround — or replacing both with something the team will actually use — usually costs less than maintaining an expensive fiction that the platform is still part of the operational picture.
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Cjelovit tekst i izvor: https://gnk-asg.hr/en/commentary/an-unused-platform-is-not-savings-its-a-cost/
Autor i urednička odgovornost: Nermin Sefić. Izdavač: GNK ASG d.o.o..
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